Get Help Now

Recovery Scams

After a scam, many victims face further targeting by fake recovery services promising to retrieve lost funds for a fee. If you’ve fallen victim, remember that these scams exploit your stress and urgency.
Get Help Now

Let’s Get You Back on Track

After a scam, many victims are targeted again by alleged recovery services claiming they can retrieve lost funds. These fake recovery services typically guarantee your money back – as long as you pay the fees to unlock them.If you’re a victim of these scams, it does not mean you were careless. These scams are designed to exploit stress and urgency after an initial loss. At CybearTrace, we’ll help you understand exactly what happened, prevent further damage, and take back control with a structured recovery process.
  • Case study

Fake Recovery Services: Adam's Story

Adam* initially lost money after falling victim to an online scam. Some time later, he was contacted by an individual who claimed to be a recovery specialist. This person already knew specific details about his original loss, which made it seem credible. Adam was informed that his funds had been “flagged for release” and that recovery could begin once he paid a processing fee. The specialist claimed to be associated with a “Blockchain Authority” and used an email address that closely resembled the name of a legitimate organisation. Adam was never provided with a clear scope of work, formal documentation, or a structured recovery process. There was also no verifiable involvement from banks, trading platforms, or recognised authorities.

It eventually became clear that Adam was part of a recovery scam designed to exploit his original loss.

*Not their real names

What we do

If you’re caught in a Crypto Scam, our team can help. Here’s how. 

Fast and immediate guidance for scam victims

Get expert advice within hours, not days. We understand time is critical.

Evidence and information collection

We help you gather and organize all relevant documentation for your case.

Case triage and advisory

Professional assessment of your situation with clear, actionable recommendations.

Response pathways and reporting

Guided assistance through official reporting channels and recovery options.

Why CybearTrace?

If you’re caught in a Crypto Scam, our team can help. Here’s how. 

Fast and immediate guidance for scam victims

Get expert advice within hours, not days. We understand time is critical.

Evidence and information collection

We help you gather and organize all relevant documentation for your case.

Case triage and advisory

Professional assessment of your situation with clear, actionable recommendations.

Response pathways and reporting

Guided assistance through official reporting channels and recovery options.

I've been scammed. What should I do?

The first hours are the most critical, and you need to move quickly. Here’s what you should do:

Stop all payments

Do not transfer more money, cryptocurrency, or make any more purchases.

Get evidence

Gather screenshots, chat logs, payment receipts, TX IDs, profile links, or any documents.

Secure your accounts

Change banking and platform passwords, remove auto-debit functions, run a malware scan.

Report

File official reports with relevant authorities. You'll need a reference number for banks and platforms.

If you're in...

Australia

ACCC Scamwatch

Singapore

ScamShield

Philippines

Scam Watch Philippinas

Other Countries

Contact CybearTrace

Romance scam support with CybearTrace

The first hours are the most critical, and you need to move quickly. Here’s what you should do:

Stop all payments

Contact our team and tell us about your unique case. This includes timelines as well as where and how the romance scam happened. We’ll also advise you on any time-sensitive operations that you’ll need to do immediately.

Portal set up

You’ll be given access to our secure client portal to upload your evidence, such as chats, screenshots, bank details, and other documents. All uploads will help us triage and build your case.

Immediate strategy and response plan

We’ll produce a clear action plan and will help you file police reports for ScamShield, MAS (when relevant), IMDA, and other regulators. If money has moved offshore, our investigators will trace it and work with partners and legal channels to request freezes or information.

Ongoing support & response pathway

Our team will keep you informed with regular updates, next steps, and realistic expectations, plus timelines. Although we cannot guarantee full recovery, what we can guarantee is a professional, transparent process focused on protecting you and preventing further harm of your funds, our fast process and strong relationship with local authorities can improve your recovery outcomes and minimise further loss.

Get Help Today

Scammers are smart and targeted, but so are we. Get help with CybearTrace.
Get Help Now

Frequently Asked Questions

What does CybearTrace actually help me with?

CybearTrace helps you understand what has happened during an online cam. While we cannot promise scam recovery (no one can) we can stop further loss, secure your accounts, preserve evidence, and take the correct next steps for reporting and recovery.

CybearTrace helps you understand what has happened during an online cam. While we cannot promise scam recovery (no one can) we can stop further loss, secure your accounts, preserve evidence, and take the correct next steps for reporting and recovery.

CybearTrace helps you understand what has happened during an online cam. While we cannot promise scam recovery (no one can) we can stop further loss, secure your accounts, preserve evidence, and take the correct next steps for reporting and recovery.

CybearTrace helps you understand what has happened during an online cam. While we cannot promise scam recovery (no one can) we can stop further loss, secure your accounts, preserve evidence, and take the correct next steps for reporting and recovery.

CybearTrace helps you understand what has happened during an online cam. While we cannot promise scam recovery (no one can) we can stop further loss, secure your accounts, preserve evidence, and take the correct next steps for reporting and recovery.

CybearTrace helps you understand what has happened during an online cam. While we cannot promise scam recovery (no one can) we can stop further loss, secure your accounts, preserve evidence, and take the correct next steps for reporting and recovery.